Privacy Policy
This Privacy Policy outlines how PassMCQS ("the Site," "we," "us," or "our") collects, uses, and discloses your personal information when you visit www.passmcqs.com, use our services, make a purchase, or otherwise interact with us (collectively, "the Services").
For the purposes of this policy, "you" and "your" refer to any user of our Services—whether you are a customer, visitor, or an individual whose data we process under this Privacy Policy.
We encourage you to read this document carefully to understand our practices regarding your personal information.
Updates to This Privacy Policy
We may periodically update this Privacy Policy to reflect changes in our practices, operational requirements, or legal and regulatory obligations. The revised policy will be posted on our website, and the "Last updated" date will be revised accordingly. Any additional steps mandated by applicable law will also be taken.
How We Collect and Use Your Personal Information
To deliver our services, we collect personal information from various sources, as detailed below. The data we gather depends on how you interact with us.
Beyond the specific purposes outlined, we may use your information to:
- Communicate with you,
- Provide, maintain, and improve our services,
- Comply with legal obligations,
- Enforce our terms of service, and
- Protect our services, rights, and the rights of our users and others.
Types of Personal Information We Collect
The personal information we gather depends on your interactions with our Site and use of our Services. "Personal information" refers to any data that identifies, relates to, describes, or can be linked to you. Below, we outline the categories and specific types of information we collect.
Information We Collect Directly from You
When you use our Services, you may directly provide us with the following information:
- When you use our Services, you may directly provide us with the following information:
- Contact Details: Name, address, phone number, and email.
- Order Information: Billing and shipping addresses, payment confirmation, email, and phone number.
- Account Information: Username, password, security questions, and other details for account security.
- Shopping Activity: Items you view, add to your cart, or purchase, as well as saved preferences like loyalty points, product reviews, referrals, or gift cards.
- Customer Support Communications: Any details you include when contacting us through the Services.
Certain features may require you to provide specific information. While you can choose not to share this, doing so may limit your access to these features.
Information We Collect About Your Usage
We automatically collect certain data related to your interaction with our services ("Usage Data") using cookies, pixels, and similar tracking technologies ("Cookies"). This may include details about how you access and use our site and account, such as your device and browser information, network connection, IP address, and other activity related to your engagement with our services.
Information Obtained from Third Parties
We may also collect information about you from third-party sources, including vendors and service providers who gather data on our behalf. These sources include:
Service Providers: Companies that support our Site and Services, such as Thrivecart.
Payment Processors: Partners who collect payment details (e.g., bank account, credit/debit card information, billing address) to process transactions, fulfill orders, and deliver the products or services you’ve requested under our contract with you.
Additionally, when you interact with our Site, emails, Services, or advertisements, we—or third parties we collaborate with—may automatically collect certain data using tracking technologies like cookies, pixels, web beacons, SDKs, and third-party libraries.
Any information obtained from third parties will be handled in accordance with this Privacy Policy.
How We Use Your Personal Information
Providing Products and Services
We use your personal information to deliver our Services, fulfill our contractual obligations, and enhance your experience. This includes processing payments, managing your orders, sending transaction-related notifications (such as purchase confirmations, returns, or exchanges), maintaining your account, facilitating shipping, and enabling other account features.
Marketing and Advertising
We may use your personal information for marketing and promotional purposes, including sending tailored offers via email, text, or mail, and displaying relevant advertisements on our site and third-party platforms.
Security and Fraud Prevention
Your personal information helps us detect and prevent fraudulent, illegal, or harmful activities. If you create an account, you are responsible for safeguarding your login credentials. We strongly advise against sharing your username, password, or other access details. If you suspect unauthorized access, please notify us immediately.
Customer Support and Service Improvement
We use your data to provide support, enhance our Services, and maintain our relationship with you.
Cookies Policy
To enhance your experience on our website, we—like many others—use cookies. These small files help power and improve our site and services, such as remembering your preferences and actions. We also use cookies for analytics, allowing us to better understand how users interact with our services and optimize their performance.
Additionally, some third-party services and providers may place cookies on our site to deliver tailored content, products, and advertising, both here and on other websites.
You can manage cookie preferences through your browser settings, including disabling or deleting them. However, please note that restricting cookies may affect your user experience, causing certain features or functionality to work improperly or become unavailable. It’s also important to understand that blocking cookies may not fully prevent data sharing with third parties, such as advertising partners.
Third-Party Websites and Links
Our Site may include links to third-party websites or online platforms. If you access these external sites, we recommend reviewing their privacy policies, security practices, and terms of use, as they are not governed by us. We do not guarantee—and are not responsible for—the privacy, security, accuracy, or completeness of content on such sites.
Please note that any information you share on public or semi-public platforms, including third-party social networks, may be visible to other users of those services and could be used without restriction by us or others. The inclusion of third-party links on our Site does not constitute an endorsement of their content, owners, or operators, unless explicitly stated otherwise.
Security and Retention of Your Information
While we implement robust security measures, no system is entirely foolproof, and we cannot guarantee absolute security. Please note that information transmitted to us may not be secure during transit, so we advise against sending sensitive or confidential data through unsecured channels.
The retention period for your personal information varies based on several factors, including the necessity to maintain your account, deliver our services, comply with legal obligations, resolve disputes, or enforce agreements and policies.
Complaints
If you have concerns about how we process your personal data, please contact us using the details provided below. Should you remain dissatisfied with our response, you may have the right to escalate your complaint—depending on your location—by either appealing our decision through the same contact details or lodging a complaint with your local data protection authority.
Contact Us
If you have any questions about our privacy practices or this Privacy Policy, or wish to exercise your rights under applicable data protection laws, please contact us via email at support@passmcqs.com